At Still & Rooted, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.

Information We Collect

When you browse our website or place an order, we may collect:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information (processed securely by our payment providers)
  • Order history
  • Device and browser information
  • IP address
  • Cookies and website usage data

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and shopping experience
  • Prevent fraud and unauthorized transactions
  • Send promotional emails if you have opted in

Payment Security

All payments are processed through trusted and secure payment providers. We do not store your complete credit or debit card information on our servers.

Cookies

Our website uses cookies to:

  • Remember your shopping cart
  • Improve website performance
  • Analyze visitor behavior
  • Personalize your shopping experience

You can disable cookies through your browser settings, although some features of the website may not function properly.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third-party service providers, including:

  • Payment processors
  • Shipping and delivery partners
  • Website hosting services
  • Analytics providers
  • Marketing platforms

These providers only receive the information necessary to perform their services.

Data Protection

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw marketing consent
  • Request a copy of your personal information

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.